Introduction
Welcome to Ubuntu Clinic (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains our practices regarding information in connection with our website, ubuntuclinicla.com.
1. Information Collection
Our website is designed to provide information about our medical clinic and services. Importantly, our website itself does not collect, store, or process any personal information from visitors through its own forms or functionality.
2. Third-Party Integrations (WPForms)
Our website utilizes a contact or inquiry form powered by WPForms. This form is provided and managed by a third-party service, WPForms LLC.
- Data Handling: When you choose to submit information through our website’s form, that data is collected and processed directly by WPForms according to their own privacy practices. The data you submit (such as name, email, phone number, and message) is transmitted to WPForms and may be delivered to us via email or stored within their system for our retrieval.
- No Storage on Our Site: We do not host or store the form submission data on our website servers. The collection, transmission, and temporary storage are governed by WPForms.
- Third-Party Privacy Policy: We encourage you to review WPForms’ Privacy Policy to understand how they handle your information: https://wpforms.com/privacy-policy/.
3. How We Use Information Received Via Form
Any contact information received by us through the WPForms integration (typically via email) is used solely for the purpose of responding to your specific inquiry regarding our medical services. We do not use this information for marketing, promotional, or any other purposes without your explicit additional consent.
4. Text Messaging (SMS) Policy
If you opt-in to receive SMS communications (e.g., for appointment reminders, health information, or practice updates) from Ubuntu Clinic, the following terms apply:
- Consent: By opting in, you expressly consent to receive automated and/or recurring SMS messages from Ubuntu Clinic.
- Privacy Assurance: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Message Frequency: Message frequency varies. You may receive approximately 0-4 messages per month, depending on your appointments and communications with the clinic.
- User Control: You can opt-out of receiving SMS messages at any time. To stop receiving messages, reply STOP to any SMS message from us. For assistance, reply HELP.
- Carrier Charges: Message and data rates may apply, depending on your mobile carrier and plan. We are not responsible for any charges incurred.
5. Other Website Data (Log Files & Cookies)
Like most websites, our hosting server may automatically collect anonymous log file data, such as your IP address, browser type, referring pages, and timestamps. This data is used for site administration, analytics, and broad demographic trends. This information is not linked to any personally identifiable information.
Our website may use essential or analytical cookies. You can configure your browser to refuse cookies.
6. Links to Other Websites
Our website may contain links to other sites (e.g., medical resources). We are not responsible for the content or privacy practices of those sites.
7. Protection of Health Information (PHI)
Please note that this Privacy Policy governs our website. Protected Health Information (PHI) created, received, or maintained by Ubuntu Clinic in the course of providing healthcare services is governed by a separate Notice of Privacy Practices provided to you as a patient, in compliance with HIPAA and other applicable laws.
8. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data. As we do not directly collect or maintain a database of website visitor information, requests related to form submissions should be directed initially to us via the contact information below, and may involve coordination with our third-party provider (WPForms).
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Ubuntu Clinic
2010 Wilshire Blvd STE 712
Los Angeles, CA 90057
Phone: 213-816-0036
Email: clinic@ubuntuclinicla.com